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Help Us, Help You Campaign 21 Dec 2020 Help Us, Help You Campaign

Think NHS 111 First


NHS England and NHS Improvement has launched the next phase of the latest ‘Help Us, Help You’ campaign which focuses on the NHS 111 service as a new way to access A&E.


If you have an urgent but not life-threatening medical need, make sure you contact NHS 111 first rather than going straight to A&E. If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. 


As well as this, NHS 111 is also able to direct to or book an appointment at Urgent Treatment Centres, access to Out of Hours GP Services, pharmacies, emergency dental services and walk-in clinics.

Contacting 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way.


If you or your loved one have a life-threatening illness or injury then you should always use 999 and if you do arrive at A&E without contacting NHS 111 you will still receive medical care, with emergency treatments prioritised. 

Just think 111 first. When you think you need A&E, contact NHS 111 by phone or online at


Further information about NHS 111 First is available at



Thanks you for your support and I wish you all a very Happy Christmas.


Very best regards




Communications Team                                                                                            
NHS Northamptonshire Clinical Commissioning Group
Corby Enterprise Centre | Priors Hall | Corby | NN17 5EU

Francis Crick House | Summerhouse Road | Northampton | NN3 6BF

E: [email protected]