My name’s Sheila. I run Swann Systems that train and support small businesses using Sage and Act software. We also do their bookkeeping. I’m a Real-Life Entrepreneur!
For most of our customers we offer the fullest range professional bookkeeping services; from pressing the buttons to joining ‘The Board’ as Finance Directors.
The training and support arm of our business is expanding rapidly: users of SAGE and Act! are rightly keen to get as much return on their software investment as possible, and using SAGE and Act! in a way that is perfect for the their business saves time and money – and identifies new business opportunities.
We believe that SAGE and Act! training should be bespoke for our clients. Although we do offer ‘off-the-shelf’ packages, the real improvements are often found where the training meets consultancy – working with our clients actual data and business processes to embed the learning powerfully.
“I’m passionate about growing our training and support directorate. That’s going really well, because the same attributes that make us successful bookkeepers are also critical to growth. It’s a bit cheesy but for me it’s the ‘Three Ps – Passion, Pro-activity, People. Those are the Laws of Physics in the Sheilaverse...”